Funeral arrangements can be made with qualified members of staff at any one of our well appointed offices. Alternatively, a funeral director can visit you in the comfort of your own home. During the course of making the funeral arrangements, all of your wishes, however small, will be carried out so that the service is a personal and fitting tribute to your loved one. All arrangements are by appointment only.
What To Do When Someone Dies
Death occurring at home or at a care home
When a death occurs at home, the first contact should be with the deceased’s doctor (GP). The doctor will usually attend the family home or care home and confirm the death, this can also be done by a qualified person such as an attending nurse.
Once the death has been confirmed the funeral directors can be contacted to transfer the deceased to the funeral home. In the case of an expected death the Medical Certificate of Cause of Death will then be issued by the GP at their earliest convenience and either left at the family home or be available for collection from the surgery.
Out of hours a duty doctor will usually attend the home and give permission for the funeral directors to attend, however the Medical Certificate of Cause of Death will still be issued by the deceased’s GP once they are in receipt of notification from the duty doctor.
L Tranter & Son are available to give advice on obtaining certificates and registering a death. Please call 01952 613932
Death occurring in hospital
Most hospitals have their own Bereavement Centres with a designated Bereavement Officer. Their tasks will include obtaining the Medical Certificates of Cause of Death from the hospital doctor who attended the deceased, and in the case of cremation, requesting doctors to complete the Doctor’s Part 1 and Part 2 cremation forms.
It is usual for hospital bereavement centres to only be staffed during normal office hours, for this reason there may be a short delay in obtaining the necessary certificates. Once the doctor’s have completed the paperwork the deceased’s Next of Kin can collect the Medical Certificate of Cause of Death along with any personal possessions, and register the death.
Her Majesty's Coroner
H M Coroner has a duty to investigate all sudden, unnatural and suspicious deaths. The individual circumstances will determine the level of involvement the coroner has. In some cases very little action is required and after a discussion with the deceased’s GP, permission is given for a Medical Certificate of Cause of Death to be issued.
Some cases will merit more involvement and require a Post Mortem Examination to be carried out to establish the cause of death, and, in a small number of cases where the death is of unnatural causes an inquest will be necessary.
This inquest will be opened and immediately adjourned to allow the funeral to go ahead, the Inquest will then be reopened at a later date when all the evidence and results are available. At all times during the coroner’s enquiries you will be kept informed of how things are progressing by a coroner’s officer.
For further advice on coroner’s procedure please contact us on
Registration of Death
Once a Medical Certificate of Cause of Death (or an equivalent coroner’s certificate) has been issued the death can be registered. This should take place in the district where the death occurred within five days unless the registrar gives permission to extend this period. Person’s legally allowed to register a death include the nearest surviving relative or a family member on their behalf, a person present when the death occurred, the occupier of the premises where the death occurred or the person legally responsible for arranging the funeral such as an executor.
Information the registrar requires will include:
• Date and place of death
• Forenames and surname of the deceased
(including maiden name if applicable)
• Date and place of birth of the deceased
• Occupation of the deceased
• Usual address of the deceased
• Date of birth of the deceased’s partner
• The deceased NHS number
The registrar will issue a certificate for burial or cremation (green form) this is required by ourselves as soon as is practicable to allow the funeral to go ahead. Certified Death Certificate’s can be purchased from the registrar at the time of registration, these will be required by solicitors, banks, building societies and insurance companies. Further certificates are available at a later date but will cost more than at the time of registration.
It is possible to register the death in any registrar’s office in England or Wales however this will require the informant to make a declaration of particulars of the death. In these cases it is important to note that the documents necessary for the funeral to proceed will be issued by post and this will cause some delay in making funeral arrangements and setting a date.
For further details on Registering a Death please call our offices on 01952 613932 or visit telford.gov >
Churchyards and Cemeteries
It is important to note that churchyards and cemeteries have different sets of rules. Cemeteries are run by municipal or town councils and unlike churchyards offer families the right to purchase a grave for a set number of years. Generally residents from outside the district are allowed to be buried in any public cemetery, however extra charges will be made for all non-residents.
Churchyards are run by the Church of England and are generally only open to residents of that parish. Many parish churchyards are now closed for new burials due to lack of space, resulting in burials only being available in a public cemetery.
Reopening an existing grave, providing that there is space for a subsequent interment, is usually a simple procedure. However please note that any existing memorial will have to be removed before the day of the interment.
All cemeteries and churchyards have strict rules governing memorials placed on graves. Fees must be paid and permission granted before a memorial can be erected.
Woodland Burial sites now offer an alternative to a churchyard or cemetery burial. Often located in rural parts of the countryside these sites are not limited to any faith or religion and are free from elaborate memorials. Usually only a living memorial, such as a tree, is allowed whilst only environmentally friendly coffins such as willow, bamboo, cardboard or unvarnished solid wood are permitted.
For more information regarding a burial site please call
Cremation is now the choice for over 70% of funerals occurring in the United Kingdom. Unlike churches most towns will only have one crematorium which is a non denominational multi faith building. Whether you have strong religious beliefs or have a humanist outlook, a cremation service can be tailored around the wishes of the deceased and their family.
Services can be conducted by a minister of faith or a layperson, and can be traditional or untraditional. There is no obligation to use the nearest crematorium to where the deceased lived, however due to practicalities this is often chosen.
The documentation required for a cremation differs from that of burial. Part of our job is to obtain the relevant documents and submit them on time to the crematorium.
All crematoriums operate under strict guidelines and observe the Code of Cremation Practice.
For further information concerning crematorium please contact us on 01952 613932 or for details of Telford Crematorium visit telfordcrematorium.co.uk
Following a cremation there are a multitude of options regarding the final resting place for your loved one’s cremated remains (Ashes).
The decision you make may well depend on what is available in your local area so please don’t be afraid to ask our dedicated team to inform you of the options. Each crematorium has a Garden of Remembrance where the ashes can be scattered or interred. Alternatively the ashes can be brought away from the crematorium and be buried in a local churchyard or cemetery, kept at home, scattered in a favourite place (permission may be necessary) or even transformed into diamonds.
It is important not to rush such a decision therefore if you are undecided L Tranter & Son are more than happy to retain your loved one’s ashes until you have made a decision.
Funeral Costs & Payments
Each and every funeral carried out by L Tranter & Son is tailored to the family’s requirements, therefore it is difficult to include exact costs within this website.
Your funeral arranger will keep you informed of the individual costs at all times and issue each and every family with an itemised estimate as soon as possible once funeral arrangements have been confirmed. Our estimates and final accounts will be broken down into two sections, charges made by L Tranter & Son and those made by third parties.
During the course of carrying out funeral arrangements for our clients, it is necessary that we make substantial payments (disbursements) to third parties prior to the funeral taking place. These third parties include doctors, clergy, cemeteries, crematoria and many others who contribute to the occasion. Due to the spiralling costs of these disbursements, it is our policy to ask for these payments to be made before the day of the funeral. This amount must be paid, in all cases, at the earliest opportunity, to ourselves. Your funeral arranger will advise you of the amount required at the conclusion of your arrangement meeting.
Should you wish to discuss funeral costs prior to instructing
L Tranter & Son please feel free to contact us on 01952 613932.
Free estimates are always available on request.
If it is your intention to approach the Department For Work and Pensions (DWP) for assistance, please notify your funeral arranger. funeral claims are means tested and therefore not available automatically. Claims must be made direct to the DWP by the person responsible for the funeral expenses.
Families seeking help with payment from the DWP will need to be in receipt of one of the following benefits:
> Universal Credit
> Income Support
> Income based Jobseeker’s Allowance
> Employment and Support Allowance
> Pension Credit
> Housing Benefit
> Working Tax Credit
(where a disability or severe disability element is included in the award)
> Child Tax Credit
(At a rate higher than the family element)
Payment can only be authorised by the Department For Work and Pensions and the full cost of the funeral will not be covered.
More information can be found on the following website: www.dwp.gov.uk or contact on 020 7712 2171.
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